Terms & Conditions

Effective date: 2 April 2026

1. Acceptance of terms

By downloading, accessing, or using TANIYUR software, websites, and related services ("TANIYUR", "Services"), you agree to these Terms & Conditions. If you do not agree, do not use the Services. Specific modules or integrations may be subject to additional terms presented at the point of use.

2. Description of service

TANIYUR provides a society management operating system for Indian residential complexes, including tools for residents, management committees, and gate or facility workflows (such as visitor management, billing and accounting features, notices, and community features, as offered from time to time).

3. Personal data

Our processing of personal data is described in the Privacy Policy, which is incorporated by reference. A summary of our approach to India's Digital Personal Data Protection Act, 2023 is available on our DPDP compliance page. By using the Services where consent or notice is required, you acknowledge the applicable notices and, where you give consent, that such consent is informed and specific to the stated purpose.

4. User conduct

As a user (including residents, committee members, and operational staff), you agree not to:

  • use the Services for any unlawful purpose;
  • impersonate any person or supply false credentials or society information;
  • attempt to bypass, probe, or weaken security or access controls;
  • harass others, send spam, or misuse community or marketplace features;
  • use the Services in a manner that infringes third-party rights or violates applicable law.

5. Payments and subscriptions

Society management committees may be subject to subscription or licence fees as set out in an order form or commercial agreement. Residents making maintenance or similar payments may be subject to fees charged by payment gateways or banks as disclosed at checkout. Refunds for society charges are governed by the relevant society's policies and applicable law; TANIYUR does not guarantee refunds for transactions between residents and their society except where expressly agreed in writing.

6. Intellectual property

Software, branding, designs, documentation, and other materials made available by TANIYUR remain our or our licensors' intellectual property. You receive a limited, non-exclusive licence to use the Services in accordance with these terms. You may not copy, reverse engineer, decompile, or redistribute our materials except where mandatory law allows.

7. Third-party services

The Services may integrate with third-party products (payment, messaging, identity, hardware). Those services are governed by their own terms and privacy policies. We are not responsible for third-party acts or omissions beyond what applicable law requires.

8. Limitation of liability

To the maximum extent permitted by applicable law, TANIYUR is not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits or data, arising from use of the Services. Our aggregate liability for claims relating to the Services is limited to the fees you paid to TANIYUR for the Services in the twelve months preceding the claim (or, if none, to a nominal amount as permitted by law). We do not control physical premises, visitor admissions, or decisions of management committees; we provide software tools only.

9. Disclaimer

The Services are provided "as is" and "as available". We disclaim warranties to the extent permitted by law, including implied warranties of merchantability or fitness for a particular purpose.

10. Suspension and termination

We may suspend or terminate access for breach of these terms, legal requirements, or non-payment (where applicable). You may stop using the Services at any time. Provisions that by nature should survive (including intellectual property, limitation of liability, and governing law) will survive termination.

11. Governing law and disputes

These terms are governed by the laws of India. Courts at a forum competent in India shall have jurisdiction, subject to any mandatory consumer protections that apply to you.

12. Contact

Questions about these terms: privacy@taniyur.com (or your account contact as specified in your commercial agreement).