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Platform feature

Complaint Management

Ticketing system with SLA tracking.

What's included

Every capability you get when your society adopts complaint management.

Easy Ticketing

Residents can easily raise maintenance or generic facility tickets right from their phone and add photo evidence.

Vendor Assignment

Automatically assign the right plumber, electrician, or local vendor based on the category of the lodged complaint.

Status Tracking

Keep residents in the loop with live progress tracks, status changes, and resolution notes directly on the ticket.

Built for Indian housing societies

Works on any Android, iOS, or web browser — no hardware required

Multilingual support for residents across India

Compliant with DPDP Act — data stays in Indian data centres

Works offline in low-connectivity areas with sync on reconnect

Committee approval workflows built-in, no customisation needed

Scales from 50-unit apartments to 2,000-unit townships

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Ready to get started?

See Complaint Management in action

Book a live walkthrough with our team. We'll show you exactly how it works for your society size and setup.

Book a demo

Questions?

Talk to us directly — we respond within one business day.

+91 95237 97711
info@taniyur.com