Smart Helpdesk & Resident Ticketing
Resolve plumbing, electrical, and facility issues with transparent SLA tracking.
What's included
Every capability you get when your society adopts smart helpdesk & resident ticketing.
Central Command
Operate a central dashboard where facility managers can oversee and track all operational anomalies.
SLA Tracking
Set resolution timelines for critical categories and flag tickets that breach their respective SLA deadlines.
Vendor Assessment
Allow residents to rate vendor fixes, giving management powerful data on which facility staff operates best.
Built for Indian housing societies
Works on any Android, iOS, or web browser — no hardware required
Multilingual support for residents across India
Compliant with DPDP Act — data stays in Indian data centres
Works offline in low-connectivity areas with sync on reconnect
Committee approval workflows built-in, no customisation needed
Scales from 50-unit apartments to 2,000-unit townships
Explore more features
Ready to get started?
See Smart Helpdesk & Resident Ticketing in action
Book a live walkthrough with our team. We'll show you exactly how it works for your society size and setup.
Book a demo